Hotel Front Desk Agent Job Description Resume

In hotel settings these employees take charge of the check in and out of each guest.

Hotel front desk agent job description resume. Knowledge of basic accounting and city attractions. They essentially check guests in and out make room reservations. Some common responsibilities for a Front Desk Agent include the following.

Manage online phone and in-person room reservations. Hotels and Lodging Assist guests with reservation bookings Contact clients for events being held within the property Settle credit card disputes Run systems reports successfully Send Recieve and file faxes. Friendly and customer-oriented hotel front desk agent with 12 years of experience in the industry.

You dont need a college degree or any relevant experience to. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Front Desk Agent 052011 Current Company Name City State.

Always tailor it to the company you are applying to. Front desk agents work in different sectors including the hospitality and travel sector where their job description entails receiving each customer and guest that walks into the organization. Making reservations greeting guests taking phone calls handling correspondence managing check.

In addition review the job posting for each employers list of requirements and preferences. Working as a Hotel Front Desk means you are at the hub of the hotel with the most interaction with guestsYour role is key to the overall experience the guest will have. Process guest arrivals and departures including all necessary payments.

They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel. Youll catch the hiring managers eye if you tailor your resume to the job.